Patient-Focused Optometric Technician

Luxottica; New York (NY); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid time off

Employee discounts

Job summary

LensCrafters is seeking an Optometric Technician to deliver high-quality eye care and the LensCrafters Experience. You will support exams, maintain accurate records, and ensure a seamless link between doctor and retail functions.

The role emphasizes patient-focused service, HIPAA compliance, and strong collaboration with the optometrist and store team. Opportunities include professional growth within a leading eyewear retailer.

Qualifications

• High School diploma required; customer service experience preferred.
• Strong communication and active listening skills.
• Solid problem-solving and interpersonal abilities.
• Ability to work autonomously in a fast-paced environment.
• Familiarity with office processes and basic math skills.

Responsibilities

• Greet patients promptly and maintain a professional image.
• Assist optometrist with eye examinations and patient preparation.
• Review prescriptions and patient information carefully.
• Maintain HIPAA-compliant patient records and privacy.
• Support inventory and organize the contact lens area.
• Input patient data and insurance details in CIAO system.

Skills

Customer service

Communication

Problem solving

Interpersonal skills

Autonomy

Office skills

Math skills

Education

High School diploma

Tools

CIAO system

HIPAA compliance

Job description

LensCrafters is seeking an Optometric Technician to deliver high-quality eye care and the LensCrafters Experience. You will support exams, maintain accurate records, and ensure a seamless link between doctor and retail functions.

The role emphasizes patient-focused service, HIPAA compliance, and strong collaboration with the optometrist and store team. Opportunities include professional growth within a leading eyewear retailer.