Optometric Technician: Elevate Eye Exams & Patient Care

Warby Parker; Hinsdale (IL); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Life insurance

Paid sick leave

Paid holidays

Vacation days

401(k)

Parental leave

Short-term disability

Employee Stock Purchase Plan

EAP

Bereavement support

Optical education reimbursement

Free eyewear

Job summary

Warby Parker in the United States is seeking an Optometric Technician to work with our optometrists, handling pre-testing, data collection, and contact lens training to ensure smooth eye exam operations in-store.

You will support both in-person and video-assisted eye exams, help maintain records, and assist customers throughout their appointment journey in a fast-paced retail setting.

Qualifications

• 1+ years of experience in a medical environment supporting doctors
• Completion of Optometric Technician training program or CPOT certification
• Familiar with EMR systems and ophthalmic equipment
• Experience with in-store eye exams and contact lens training is a plus
• Proficient with HIPAA privacy policies

Responsibilities

• Act as liaison between doctor and patient during eye exams
• Perform pre-testing (autorefraction, visual acuity, eye pressure, pupil testing)
• Support in-person and video-assisted eye exams
• Deliver contact lens training to wearers and train team members
• Manage patient flow and appointment confirmations
• Maintain accurate data records and prepare reports for professionals
• Ensure compliance with HIPAA/privacy policies
• Keep exam rooms organized and stocked with supplies
• Support retail team as directed by Store Leader

Skills

Patient care

Customer service

Team collaboration

Attention to detail

Multitasking

Education

CPOT certification / Optometric Technician training

Tools

G Suite

EMR systems

Retinal cameras

Eye exam equipment

Job description

Warby Parker in the United States is seeking an Optometric Technician to work with our optometrists, handling pre-testing, data collection, and contact lens training to ensure smooth eye exam operations in-store.

You will support both in-person and video-assisted eye exams, help maintain records, and assist customers throughout their appointment journey in a fast-paced retail setting.