Optometric Office Specialist—Admin and Patient Care

Hireology; Roswell (GA); On-site; USD 42,981,000 - 71,635,000; Full time

Job summary

Hireology is seeking an Optometric Office Technician / Medical Office Administrator to support the Managing Optometrist in both clinical and administrative tasks. You will interact with patients, perform pre-exam duties, assist doctors, and help manage glasses and contact lens orders.

The role includes front-desk duties such as greeting patients, answering phones, updating electronic records, and handling insurance verifications and authorizations. Travel within a local radius is possible.

Qualifications

• 1–2 years of recent teching experience.
• Ability to provide enthusiastic and concise communication to meet/exceed customer expectations and foster strong relationships.
• Ability to manage priorities with adaptability and follow-up.
• Experience with personal computers preferred.
• Valid State Driver's License and State Minimum Insurance coverage.
• High school diploma or equivalent.

Responsibilities

• Take patient histories and prepare for examinations.
• Administer pre-exam tests and assist during examinations.
• Assist with ordering glasses and contact lens supplies.
• Greet patients and direct them.
• Answer phones and schedule appointments.
• Update Electronic Medical Records and verify insurance.
• Process insurance claims and manage billing (A/R and A/P).
• Sell glasses and contact lens supplies.

Skills

Customer service

Communication

Multitasking

Attention to detail

Adaptability

Education

High school diploma or equivalent

Tools

EMR software

Billing software

Computer literacy

Job description

Hireology is seeking an Optometric Office Technician / Medical Office Administrator to support the Managing Optometrist in both clinical and administrative tasks. You will interact with patients, perform pre-exam duties, assist doctors, and help manage glasses and contact lens orders.

The role includes front-desk duties such as greeting patients, answering phones, updating electronic records, and handling insurance verifications and authorizations. Travel within a local radius is possible.