Optometric Office Pro: Admin & Patient Care Tech

West Point Optical Group; Belvidere (IL); On-site; USD 22,000 - 32,000; Full time

Job summary

West Point Optical Group is seeking an Optometric Office Technician / Medical Office Administrator to support the Managing Optometrist in clinical and administrative tasks. You will work with patients to deliver a superior experience and help with medical billing, records, and scheduling.

The role combines clinical and administrative duties, including EMR handling, insurance processing, and appointment coordination, with travel within the local area as needed.

Qualifications

• Strong customer-focused communication to meet or exceed expectations.
• Ability to manage priorities with adaptability and follow-up.
• Experience with personal computers and general software is preferred.
• Valid State Driver’s License and state minimum insurance.
• High school diploma or equivalent, or 1–2 years in a retail setting.

Responsibilities

• Clinical Duties: Take patient medical histories; prepare patients for examinations; administer tests; assist doctors during examinations.
• Administrative Duties: Greet patients, answer phones, update electronic medical records, verify insurance, schedule, and manage billing and payments.

Skills

Customer service

Communication skills

Multitasking

Adaptability

Medical office software

Education

High school diploma or equivalent

Tools

EMR software

Job description

West Point Optical Group is seeking an Optometric Office Technician / Medical Office Administrator to support the Managing Optometrist in clinical and administrative tasks. You will work with patients to deliver a superior experience and help with medical billing, records, and scheduling.

The role combines clinical and administrative duties, including EMR handling, insurance processing, and appointment coordination, with travel within the local area as needed.