Eye Care Office Specialist

West Point Optical Group; Delaware (OH); On-site; USD 2,066,400 - 2,617,440; Full time

Job summary

West Point Optical Group seeks an Optometric Office Technician / Medical Office Administrator to support the Managing Optometrist in clinical and administrative duties.

You will greet patients, schedule appointments, perform pre-exam tasks, assist during exams, and handle billing, insurance verification, and electronic records to ensure a smooth patient experience.

Occasional local travel within a 15-mile radius may be required as part of the role.

Qualifications

• Strong communication to meet customer expectations and foster positive relationships.
• Ability to prioritize tasks and manage changing schedules.
• Experience with personal computers preferred.
• Valid State Driver’s License and minimum insurance coverage.

Responsibilities

• Clinical tasks: take patient histories, prep for examinations, administer tests, assist doctors during examinations.
• Administrative duties: greet patients, answer phones, update Electronic Medical Records, obtain insurance verification and authorization, process insurance claim forms, scheduling, and billing.
• The role may combine front-desk duties with light clinical support and travel within 15 miles as needed.

Skills

Communication

Prioritization

PC skills

Driver’s license

Education

High school diploma or equivalent

Job description

West Point Optical Group seeks an Optometric Office Technician / Medical Office Administrator to support the Managing Optometrist in clinical and administrative duties.

You will greet patients, schedule appointments, perform pre-exam tasks, assist during exams, and handle billing, insurance verification, and electronic records to ensure a smooth patient experience.

Occasional local travel within a 15-mile radius may be required as part of the role.