Optometric Technician

West Point Optical Group; Colorado Springs (CO); On-site; USD 30,000 - 40,000; Full time

Job summary

A local optical practice in Colorado Springs is seeking an Optometric Office Technician. The role combines clinical duties like taking medical histories and assisting during exams with administrative responsibilities including scheduling and billing. Candidates should have a high school diploma and enjoy customer interaction. No clinical experience required to apply. This full-time position offers an entry-level opportunity in the health care sector.

Qualifications

• 1-2 years experience in a retail setting preferred.
• Ability to manage priorities and foster relationships.

Responsibilities

• Taking patient medical histories.
• Preparing patients for examinations.
• Updating and maintaining Electronic Medical Records.

Skills

Customer service communication

Adaptability

Microsoft Office proficiency

Education

High school diploma or equivalent

Job description

Overview

JOB TITLE: Optometric Office Technician / Medical Office Administrator

REPORTS TO: Store General Manager

FLSA STATUS: Hourly; Non-Exempt

POSITION PURPOSE:

The major responsibility of the Optometric Office Technician is to assist the Managing Optometrist in the technical and administrative operation of an optometric practice. The position will interact with patients/customers by delivering an exceptional patient/customer experience, foster patient/customer retention, and promotes outstanding associate/doctor satisfaction.

OPTOMETRIC OFFICE TECHNICIAN

The Optometric Office Technician plays a key role in the optometric practice. Their duties may include the utilization of computerized medical office software, administrative office procedures, health insurance processing billing and transcription of medical reports.

An Optometric Office Technician role may combine skills of a medical office administrator, medical billing and collections, appointment scheduler or medical records clerk and direct patient care.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Clinical Duties

• Taking patient medical histories
• Preparing patients for examinations
• Administering tests prior to the eye exam
• Assisting doctors during examinations
• Assist with ordering glasses and contact lens supply

• Administrative Job Duties

• Greeting and directing patients
• Answering telephones
• Updating and maintaining Electronic Medical Records
• Obtaining insurance verification and authorization
• Adjust scheduling for priority patients
• Scheduling appointments
• Processing insurance claim forms
• Patient and insurance billing
• Optometric medical billing and coding
• Vision insurance billing and coding
• Accounts receivable and accounts payable
• Bookkeeping
• Selling glasses and contact lens supplies
• The Clinical Skills can be learned on the job. No experience with clinical skills is necessary to apply.

Travel Requirements:

• Occasional travel locally, within 15 mile radius.

QUALIFICATIONS: Experience, Competencies and Education

• Ability to provide enthusiastic and concise communication to meet/exceed customer expectations as well as foster positive and results-oriented associate, doctor and host relationships.
• Ability to manage priorities through adaptability, willingness to take calculated risks, and follow-up.
• Experience with personal computers preferred.
• Valid State Driver’s License and State Minimum Insurance coverage.
• High school diploma or equivalent, or comparable experience typically achieved with a minimum of 1-2 years in a retail setting.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Health Care Provider

Industries

• Staffing and Recruiting

We’re removing some boilerplate references and preserving the core job information to ensure clarity for applicants.