Optometric Office Technician & Admin Specialist

West Point Optical Group; Gainesville (FL); On-site; USD 22,041 - 27,552; Full time

Job summary

West Point Optical Group seeks an Optometric Office Technician / Medical Office Administrator to support the managing optometrist in both clinical and administrative areas. The role emphasizes patient experience, accurate records, and efficient front-desk operations.

The position involves preparing patients for eye exams, handling insurance verification, billing, and scheduling, while also assisting with contact lens orders and eyewear recommendations.

Qualifications

• High school diploma or equivalent required; 1–2 years in a retail setting preferred.
• Experience with basic office software and patient interaction is beneficial.
• Valid State Driver’s License and state minimum insurance coverage may be required.

Responsibilities

• Assist Managing Optometrist in clinical and administrative tasks to support patient flow.
• Prepare patients for examinations and administer pre-exam tests as directed.
• Greet patients, answer phones, schedule appointments, and update Electronic Medical Records.
• Process insurance verification and authorization, and assist with billing and coding.
• Assist with ordering contact lenses and glasses, and handle patient sales at point of service.
• Maintain accurate accounts payable/receivable and perform basic bookkeeping.

Skills

Customer service

Office software

Communication

Multitasking

Education

High school diploma or equivalent

Tools

Electronic Medical Records software

Job description

West Point Optical Group seeks an Optometric Office Technician / Medical Office Administrator to support the managing optometrist in both clinical and administrative areas. The role emphasizes patient experience, accurate records, and efficient front-desk operations.

The position involves preparing patients for eye exams, handling insurance verification, billing, and scheduling, while also assisting with contact lens orders and eyewear recommendations.