Eye Care Office Coordinator

West-Point-Optical-LL; Glendale (AZ); On-site; USD 38,000 - 56,000; Full time

Job summary

West-Point Optical LLC seeks an Optometric Office Technician / Medical Office Administrator to support the managing optometrist in both clinical and administrative duties.

You will greet patients, schedule appointments, process insurance verifications and claims, update Electronic Medical Records, and assist doctors during eye examinations. Occasional local travel is required. Strong communication and organizational skills are essential to maintain a smooth patient experience.

Qualifications

• Excellent communication to meet/exceed customer expectations and foster positive relationships with patients and staff.
• Ability to adapt and manage priorities in a fast-paced clinic environment.
• Experience with personal computers and basic office software is preferred.
• Valid driver’s license and insurance coverage.

Responsibilities

• Take patient medical histories and prepare patients for examinations.
• Administer tests prior to eye exams and assist doctors during examinations.
• Assist with ordering glasses and contact lens supply.
• Greet and direct patients, answer telephones, and manage scheduling.
• Update and maintain Electronic Medical Records; process insurance verifications and authorizations.
• Handle insurance billing, claims, and accounts receivable/payable; assist with bookkeeping.

Skills

Customer communication

Prioritization

PC literacy

Driving license

Education

High school diploma or equivalent

Job description

West-Point Optical LLC seeks an Optometric Office Technician / Medical Office Administrator to support the managing optometrist in both clinical and administrative duties.

You will greet patients, schedule appointments, process insurance verifications and claims, update Electronic Medical Records, and assist doctors during eye examinations. Occasional local travel is required. Strong communication and organizational skills are essential to maintain a smooth patient experience.