Front Desk & Optometric Technician - Patient Care Pro

Optometric Management Group LLC; Cincinnati (OH); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

401(k) and company match

Health, dental, and supplemental保险

Job summary

Optometric Management Group LLC in Cincinnati, OH is seeking a friendly Front Desk Receptionist/Optometric Technician to join our team. This non-exempt, full-time role supports both front desk operations and optical sales, delivering an excellent patient experience in a fast-paced setting.

Responsibilities include greeting and checking in patients, answering phones, scheduling appointments, verifying information and insurance, processing payments, and maintaining records.

Qualifications

• Previous experience in a medical office or optical setting preferred.
• Strong customer service and communication skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Basic computer skills and familiarity with office systems.
• Attention to detail and strong organizational skills.

Responsibilities

• Greet and check in patients in a professional and welcoming manner
• Answer phones, schedule appointments, and manage patient flow
• Verify patient information, insurance, and collect payments
• Maintain accurate patient records and documentation
• Coordinate with clinical staff to ensure efficient workflow
• Prepare patients for examinations by obtaining medical history and performing preliminary testing
• Assist the doctor during patient exams as needed
• Clean, sanitize, and restock exam rooms between patients
• Support front office operations when needed (filing, faxing, scanning, transcribing, etc.)
• Provide outstanding customer service and patient support
• Ensure compliance with office procedures and healthcare standards

Skills

Customer service

Communication

Multitasking

Attention to detail

Professional appearance

Basic computer skills

Tools

Office software

Job description

Optometric Management Group LLC in Cincinnati, OH is seeking a friendly Front Desk Receptionist/Optometric Technician to join our team. This non-exempt, full-time role supports both front desk operations and optical sales, delivering an excellent patient experience in a fast-paced setting.

Responsibilities include greeting and checking in patients, answering phones, scheduling appointments, verifying information and insurance, processing payments, and maintaining records.