Front Desk Receptionist/Optometric Technician

OMG VISION; Cincinnati (OH); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

401(k) and company match

Job summary

OMG VISION in Cincinnati, OH is seeking a friendly Front Desk Receptionist/Optometric Technician to deliver excellent patient service while supporting front desk operations and optical sales.

You will greet patients, verify information, schedule appointments, assist during exams, and ensure accurate records, with emphasis on multitasking and a professional appearance.

This role is non-exempt, full-time, with benefits including health and dental insurance and a 401(k) plan.

Qualifications

• Previous experience in a medical office or optical setting preferred.
• Strong customer service and communication skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Basic computer skills and familiarity with office systems.
• Attention to detail and strong organizational skills.
• Professional appearance and positive attitude.

Responsibilities

• Greet and check in patients in a professional and welcoming manner.
• Answer phones, schedule appointments, and manage patient flow.
• Verify patient information, insurance, and collect payments.
• Maintain accurate patient records and documentation.
• Coordinate with clinical staff to ensure efficient workflow.
• Prepare patients for examinations by obtaining medical history and performing preliminary testing.
• Assist the doctor during patient exams as needed.
• Clean, sanitize, and restock exam rooms between patients.
• Support front office operations when needed (filing, faxing, scanning, transcribing, etc.).
• Provide outstanding customer service and patient support.
• Ensure compliance with office procedures and healthcare standards.

Skills

Front desk

Customer service

Multitasking

Medical office experience

Optometric terminology

Basic computer skills

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Front Desk Receptionist/Optometric Technician

Non-Exempt Full Time Cincinnati, OH, US

30+ days ago Requisition ID: 1047

Salary Range: $18.00 To $20.00 Hourly

Front Desk Receptionist/Optometric Technician

We are seeking a friendly, organized, and customer-focused Front Desk Receptionist/Optometric Technicianto join our team. This role is essential in providing an excellent patient experience while supporting both front desk operations and optical sales. The ideal candidate thrives in a fast-paced environment, enjoys multitasking, and is committed to delivering outstanding service.

Key Responsibilities

Front Desk Duties:

Greet and check in patients in a professional and welcoming manner

Answer phones, schedule appointments, and manage patient flow

Verify patient information, insurance, and collect payments

Maintain accurate patient records and documentation

Coordinate with clinical staff to ensure efficient workflow

Prepare patients for examinations by obtaining medical history and performing preliminary testing

Assist the doctor during patient exams as needed

Clean, sanitize, and restock exam rooms between patients

Support front office operations when needed (filing, faxing, scanning, transcribing, etc.)

Provide outstanding customer service and patient support

Ensure compliance with office procedures and healthcare standards

Skills & Qualifications

Previous experience in a medical office or optical setting preferred

Strong customer service and communication skills

Ability to multitask and work efficiently in a fast-paced environment

Basic computer skills and familiarity with office systems

Attention to detail and strong organizational skills

Professional appearance and positive attitude

401(k) and company match

Health, dental, and supplemental insurance