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Pickerington Eyecare is seeking a Front Desk Receptionist/Optometric Technician to join our team in Pickerington, OH. The role blends front desk duties with basic optical support, focusing on delivering an exceptional patient experience at the point of care.
The candidate will greet patients, schedule appointments, verify insurance, collect payments, and assist clinicians during exams. Prior medical/optical office experience, strong communication, and a professional appearance are preferred.
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Pickerington Eyecare Non-Exempt Full Time Pickerington, OH, US
2 days ago Requisition ID: 1065
Salary Range: $17.00 To $19.00 Hourly
We are seeking a friendly, organized, and customer-focused Front Desk Receptionist/Optometric Technicianto join our team. This role is essential in providing an excellent patient experience while supporting both front desk operations and optical sales. The ideal candidate thrives in a fast-paced environment, enjoys multitasking, and is committed to delivering outstanding service.
Front Desk Duties:
Greet and check in patients in a professional and welcoming manner
Answer phones, schedule appointments, and manage patient flow
Verify patient information, insurance, and collect payments
Maintain accurate patient records and documentation
Coordinate with clinical staff to ensure efficient workflow
Prepare patients for examinations by obtaining medical history and performing preliminary testing
Assist the doctor during patient exams as needed
Clean, sanitize, and restock exam rooms between patients
Support front office operations when needed (filing, faxing, scanning, transcribing, etc.)
Provide outstanding customer service and patient support
Ensure compliance with office procedures and healthcare standards
Previous experience in a medical office or optical setting preferred
Strong customer service and communication skills
Ability to multitask and work efficiently in a fast-paced environment
Basic computer skills and familiarity with office systems
Attention to detail and strong organizational skills
Professional appearance and positive attitude
401(k) and company match
Health, dental, and supplemental insurance