Optometric Care Specialist (Part-Time)

VisionWorks; Brownstown (Cambria County); Presencial; USD 21.000 - 32.000; A tiempo parcial

Descripción de la vacante

VisionWorks is hiring a Clinical Specialist/Optometric Assistant to prepare patients for on-site and remote examinations, perform pre-exam tests, and clearly explain each step of the process.

You will liaise between patients and Optometrists, assist with eye examinations, handle insurance preauthorizations and scheduling, and maintain accurate patient records to ensure a smooth patient journey.

Formación

• One year of related experience
• Optical or healthcare background preferred
• Medical office professionalism required
• HS diploma, GED or equivalent related job experience
• Training provided

Responsabilidades

• Register patients and collect Medical History and Ocular Health data into EMR.
• Assist onsite doctor with patient care and eye examinations; explain preliminary tests and document results in EMR.
• For remote appointments, assist patients through the remote eye exam process including pre-testing and testing; initiate video conferencing.
• After exams, transition the patient to a retail associate with doctor recommendations.
• Understand MVC plans and articulate plan benefits to patients.
• Preauthorize insurance in accordance with SOP.
• Schedule appointments and manage exam books; contact no-shows and cancellations.
• Maintain patient flow to support doctor effectiveness.
• Answer clinical questions in person and by phone; triage emergencies and schedule annual exams.
• Maintain complete patient records per Company standards.
• Instruct patients on contact lens use and care; place diagnostic contact lens orders and stock.
• Know contact lens brands and pull trials when requested.
• Maintain a clean and healthy environment; ensure equipment is covered nightly.
• Participate in specialized training and obtain required clinical certifications.
• Ability to work flexible schedules including travel to other locations.

Conocimientos

Patient care

Customer service

Communication

Medical office software

Attention to detail

Educación

HS diploma or GED

Herramientas

EMR system

Pre-testing instruments

Eye care software

Descripción del empleo

VisionWorks is hiring a Clinical Specialist/Optometric Assistant to prepare patients for on-site and remote examinations, perform pre-exam tests, and clearly explain each step of the process.

You will liaise between patients and Optometrists, assist with eye examinations, handle insurance preauthorizations and scheduling, and maintain accurate patient records to ensure a smooth patient journey.