Eye Care Clinical Specialist - Part-Time

VisionWorks; Harrisburg (Dauphin County); On-site; USD 21,000 - 32,000; Part time

Job summary

VisionWorks is seeking a part-time Clinical Specialist/Optometric Assistant to prepare patients for onsite and remote examinations, perform pre-exam testing, and explain steps in the patient journey. You will liaise between patients and Optometrists, ensuring a smooth start to the eye care process.

Responsibilities include assisting with onsite and remote exams, documenting results, instructing patients on contact lens care, and coordinating scheduling with retail staff.

Qualifications

• One year of related experience
• Optical or Healthcare background preferred
• Medical office/business professionalism required
• HS diploma, GED or equivalent related job experience

Responsibilities

• Complete patient registration and submit information into EMR.
• Assist onsite doctor with eye examinations and document results in EMR.
• Assist remote eye exams including pre-testing and video conferencing.
• Transition patient to retail associate after exam and convey doctor recommendations.
• Instruct patients on contact lens care and ordering processes
• Schedule appointments and manage exam books, including no-shows and cancellations
• Maintain patient flow for doctor effectiveness
• Answer clinical questions in person and by phone; triage emergencies and annual exams
• Maintain complete and accurate patient records
• Travel between stores as needed to meet business demands

Skills

Patient advocate

Customer service

Detail oriented

Clear communication

Team player

Problem solving

Multi-tasking

Empathy

English reading

Education

HS diploma or equivalent

Job description

VisionWorks is seeking a part-time Clinical Specialist/Optometric Assistant to prepare patients for onsite and remote examinations, perform pre-exam testing, and explain steps in the patient journey. You will liaise between patients and Optometrists, ensuring a smooth start to the eye care process.

Responsibilities include assisting with onsite and remote exams, documenting results, instructing patients on contact lens care, and coordinating scheduling with retail staff.