Optometric Care Clinical Specialist

VisionWorks; Lititz (Lancaster County); On-site; USD 21,000 - 32,000; Part time

Job summary

VisionWorks is seeking a Clinical Specialist/Optometric Assistant to enhance patient experience by preparing patients for exams, running pre-exams, and guiding them through each step. The role acts as a liaison between patients and Optometrists, participating in the initial steps of the patient journey.

The position is part-time and requires assisting both in-store and remote examinations, with responsibilities including EMR documentation, insurance preauthorization, and coordinating with retail

Qualifications

• One year of related experience in optical or healthcare settings.
• Experience with EMR and medical documentation is preferred.
• HS diploma, GED or equivalent required; training provided.

Responsibilities

• Register patients and collect medical history and ocular data for EMR.
• Assist onsite doctor with eye exams and explain preliminary tests to patients.
• Support remote eye exams including pre-testing and documenting results.
• Transition patients to retail staff with doctor recommendations.
• Preauthorize insurance following SOPs and schedule appointments.

Skills

Patient advocacy

Customer service

Detail orientation

Clear communication

Multi-tasking

Empathy

Insurance forms literacy

Education

One year of related experience

Optical/Healthcare background preferred

HS diploma/GED or equivalent

Tools

EMR

Job description

VisionWorks is seeking a Clinical Specialist/Optometric Assistant to enhance patient experience by preparing patients for exams, running pre-exams, and guiding them through each step. The role acts as a liaison between patients and Optometrists, participating in the initial steps of the patient journey.

The position is part-time and requires assisting both in-store and remote examinations, with responsibilities including EMR documentation, insurance preauthorization, and coordinating with retail