Optometric Care Specialist: In-Clinic & Remote Exams

VisionWorks; Malden (MA); On-site; USD 24,000 - 37,000; Full time

Job summary

VisionWorks is seeking a Clinical Specialist/Optometric Assistant in Malden, MA to help ensure a great patient experience by preparing patients for in-person or remote examinations, performing pre-exam tests, and explaining procedures. You will liaise between patients and Optometrists and assist in the initial steps of the patient journey.

The role requires at least one year of related experience, a healthcare/optical background preferred, strong customer service, and the ability to work with

Qualifications

• One year of related experience.
• Optical or healthcare background preferred.
• Medical office professionalism required.
• HS diploma, GED or equivalent related job experience.
• Training provided.

Responsibilities

• Prepare patients for exams and complete pre-exam tests; document results in EMR.
• Assist onsite doctor with eye examinations and explain preliminary tests to patients; document results in EMR.
• Support remote eye exams: pre-testing, testing, and video conferencing with remote doctor/technician; document results in EMR.
• Transition patients to a retail associate with doctor recommendations.
• Instruct patients on contact lens care and order stock; pull trials as requested.

Skills

Customer service

Attention to detail

Clear communication

Team player

Multi-tasking

Education

HS diploma, GED or equivalent

Optical or Healthcare background preferred

Job description

VisionWorks is seeking a Clinical Specialist/Optometric Assistant in Malden, MA to help ensure a great patient experience by preparing patients for in-person or remote examinations, performing pre-exam tests, and explaining procedures. You will liaise between patients and Optometrists and assist in the initial steps of the patient journey.

The role requires at least one year of related experience, a healthcare/optical background preferred, strong customer service, and the ability to work with