Clinical Optometric Assistant – In-Clinic & Remote Exams

VisionWorks; Medway (MA); On-site; USD 24,000 - 37,000; Full time

Job summary

VisionWorks in Medway, MA is seeking a Clinical Specialist/Optometric Assistant to ensure a great patient experience by preparing patients for on-site or remote examinations, performing pre-exam tests, and guiding them through each step of the process.

You will assist doctors, manage EMR entries, and coordinate appointments while explaining plan benefits and handling insurance preauthorization. Training is provided and one year of related experience is preferred.

Qualifications

• One year of related experience
• Optical or Healthcare background preferred
• Medical office professionalism required
• HS diploma, GED or equivalent related job experience
• Training provided

Responsibilities

• Register patients and submit medical history into EMR
• Assist onsite doctor and explain preliminary tests
• Support remote eye exams including testing and video conferencing
• Transition patients to retail staff with doctor recommendations
• Manage appointments and exam books with no-shows/cancellations
• Maintain patient records per standards
• Instruct patients on contact lens care and handling
• Preauthorize insurance per SOPs

Skills

Excellent customer service skills

Team player

Detail orientated

Empathy

Education

HS diploma or GED

Training provided

Job description

VisionWorks in Medway, MA is seeking a Clinical Specialist/Optometric Assistant to ensure a great patient experience by preparing patients for on-site or remote examinations, performing pre-exam tests, and guiding them through each step of the process.

You will assist doctors, manage EMR entries, and coordinate appointments while explaining plan benefits and handling insurance preauthorization. Training is provided and one year of related experience is preferred.