Eye Care Clinical Specialist — Part-Time

Visionworks of America, Inc.; Billerica (MA); On-site; USD 24,000 - 37,000; Part time

Job summary

Visionworks of America, Inc. is seeking a Clinical Specialist/Optometric Assistant in Massachusetts to support patient preparation for on-site and remote exams, conduct pre-exam tests, and explain each step of the process.

You will liaise between patients and Optometrists and help initiate the patient journey. The role requires at least one year of related experience, an optical or healthcare background preferred, and strong customer service.

Qualifications

• One year of related experience in optical/healthcare settings.
• Optical or healthcare background preferred.
• Medical office professionalism required.
• Training provided.

Responsibilities

• Prepare patients for on-site or remote exams and conduct pre-test diagnostics.
• Explain each step of the process and document results in EMR.
• Assist the doctor with patient care and manage appointment flow.
• Preauthorize insurance and communicate plan benefits to patients.
• Maintain patient records and support remote exam procedures.

Skills

Patient advocate

Excellent customer service

Team player

Detail oriented

Communication

Education

HS diploma, GED or equivalent

Tools

EMR

Job description

Visionworks of America, Inc. is seeking a Clinical Specialist/Optometric Assistant in Massachusetts to support patient preparation for on-site and remote exams, conduct pre-exam tests, and explain each step of the process.

You will liaise between patients and Optometrists and help initiate the patient journey. The role requires at least one year of related experience, an optical or healthcare background preferred, and strong customer service.