Clinical Optometry Assistant – Patient Care & Remote Exams

Visionworks of America, Inc.; Plymouth (MA); On-site; USD 24,000 - 37,000; Part time

Job summary

Visionworks of America, Inc. in Plymouth, MA is seeking a Clinical Specialist/Optometric Assistant to support patient experiences by preparing for on-site and remote examinations, performing pre-exam testing, and explaining steps to patients.

The role serves as the liaison between patients and Optometrists and begins the patient journey. The ideal candidate has at least 1 year of related experience, an optical or healthcare background is preferred, and strong professionalism in medical office

Qualifications

• One (1) year of related experience.
• Optical or Healthcare background preferred.
• Medical office/business professionalism required.
• HS diploma, GED or equivalent related job experience.

Responsibilities

• Completing patient registration, gathering and submitting pertinent patient information including Medical History and Ocular Health data into EMR.
• Assist onsite doctor with patient care and eye examinations. Clearly explain the preliminary testing process to patients, administer each preliminary test and accurately document the results in EMR.
• For patients with remote appointments, assist patients through the remote eye exam process including, but not limited to pre-testing and specialty testing and documenting results in EMR; initiate remote video conferencing.
• Transition the patient to a retail associate after exam, conveying doctor recommendations.
• Understand and articulate MVC plan benefits to patients.
• Preauthorize insurance in accordance with SOPs.
• In partnership with retail associates, schedule appointments and manage exam books, including contacting no-shows and cancellations.
• Maintain patient flow to enable doctor effectiveness.

Education

HS diploma, GED or equivalent related job experience

Job description

Visionworks of America, Inc. in Plymouth, MA is seeking a Clinical Specialist/Optometric Assistant to support patient experiences by preparing for on-site and remote examinations, performing pre-exam testing, and explaining steps to patients.

The role serves as the liaison between patients and Optometrists and begins the patient journey. The ideal candidate has at least 1 year of related experience, an optical or healthcare background is preferred, and strong professionalism in medical office