Clinical Optometric Assistant - Patient Care Pro

Visionworks; Brockton (MA); On-site; USD 24,000 - 37,000; Part time

Job summary

Visionworks in Massachusetts seeks a Clinical Specialist/Optometric Assistant to help ensure a great patient experience by preparing patients for onsite and remote examinations, completing pre-exam diagnostic tests, and explaining each step of the process. The Clinical Specialist acts as a liaison between patients and Optometrists and participates in the initial steps of a patient journey.

This part-time position supports onsite care and remote eye exams, with responsibilities including

Qualifications

• One year of related experience preferred in optical or healthcare.
• HS diploma, GED or equivalent required.
• Medical office/business professionalism required.

Responsibilities

• Complete patient registration and gather medical history for EMR.
• Assist onsite doctor with eye examinations and document results in EMR.
• Explain pre-testing procedures and coordinate remote eye exams when needed.
• Transition patients to retail associates with doctor recommendations.
• Preauthorize insurance per SOP and schedule appointments.
• Maintain accurate patient records and ensure clean work environment.

Skills

Patient advocate

Excellent customer service

Multi-tasking

Clear communication

Detail oriented

Education

HS diploma or GED

Job description

Visionworks in Massachusetts seeks a Clinical Specialist/Optometric Assistant to help ensure a great patient experience by preparing patients for onsite and remote examinations, completing pre-exam diagnostic tests, and explaining each step of the process. The Clinical Specialist acts as a liaison between patients and Optometrists and participates in the initial steps of a patient journey.

This part-time position supports onsite care and remote eye exams, with responsibilities including