Optometric Assistant - Patient Experience Lead (Part-Time)

Visionworks of America, Inc.; Milton (GA); On-site; USD 15,000 - 21,000; Part time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401 (k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

Job summary

Visionworks of America, Inc. is seeking a Part Time Clinical Specialist/Optometric Assistant to be the face of our exam practice and ensure a smooth patient journey. You will handle preliminary testing, patient intake, and transitions from doctor to sales with clear information.

Responsibilities include maintaining records, assisting with OD introductions, stocking and general store support to enhance patient experience and service quality.

Qualifications

• Related customer or patient experience preferred, but not necessary.
• HS diploma, GED or equivalent related job experience.

Responsibilities

• Maintain complete and accurate patient records before conducing preliminary testing.
• Introduce patient to OD and provide OD with important patient information.
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs.
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including restocking inventory, cleaning equipment, and answering phones to meet additional patient needs.

Skills

Customer service

Eye care knowledge

Education

HS diploma/GED

Job description

Visionworks of America, Inc. is seeking a Part Time Clinical Specialist/Optometric Assistant to be the face of our exam practice and ensure a smooth patient journey. You will handle preliminary testing, patient intake, and transitions from doctor to sales with clear information.

Responsibilities include maintaining records, assisting with OD introductions, stocking and general store support to enhance patient experience and service quality.