Clinical Optometric Assistant — Part-Time, Patient‑Focused

VisionWorks; Latham (NY); Vor Ort; USD 23.000 - 35.000; Teilzeit

Zusammenfassung

VisionWorks is hiring a Clinical Specialist/Optometric Assistant to ensure a smooth patient journey, handling pre-exam tests and explaining steps of the process. The role acts as a liaison between patients and Optometrists, supporting both onsite and remote examinations.

Ideal candidates have at least one year of related experience, an optical/healthcare background, and strong customer service skills. Training is provided and part-time hours are offered.

Qualifikationen

• One year of related experience required.
• Optical or healthcare background preferred.
• Medical office professionalism required.
• HS diploma or GED required.
• Training provided.

Aufgaben

• Prepare patients for onsite and remote examinations and complete pre-exam tests.
• Assist onsite doctor with eye examinations and document results in EMR.
• Guide patients through remote eye exam process and document results.
• Transition patients to a retail associate with doctor recommendations.
• Explain MVC plan benefits and assist with insurance preauthorization.
• Schedule appointments and manage exam books per company guidelines.

Kenntnisse

Patient advocate

Excellent customer service

Detail oriented

Communication with patients

Team player

Multi-task

Ausbildung

HS diploma/GED

Optical/Healthcare background preferred

Jobbeschreibung

VisionWorks is hiring a Clinical Specialist/Optometric Assistant to ensure a smooth patient journey, handling pre-exam tests and explaining steps of the process. The role acts as a liaison between patients and Optometrists, supporting both onsite and remote examinations.

Ideal candidates have at least one year of related experience, an optical/healthcare background, and strong customer service skills. Training is provided and part-time hours are offered.