Optometric Assistant — Patient Care & Remote Exams

VisionWorks; City of Oswego (NY); On-site; USD 23,000 - 34,000; Part time

Job summary

VisionWorks is seeking a Clinical Specialist/Optometric Assistant to ensure a great patient experience by preparing for examinations, performing pre-exam testing, and explaining steps to patients. The role acts as a liaison between patients and Optometrists and participates in the early stages of the patient journey.

The position is part-time with a pay rate of $17 to $25.50 per hour, including responsibilities for both onsite and remote exams and insurance preauthorization, with opportunities

Qualifications

• One year of related experience is required.
• Optical or Healthcare background preferred.
• Medical office professionalism required.

Responsibilities

• Register patients and collect medical history into EMR.
• Assist onsite doctor with eye exams and document results in EMR.
• Support remote eye exams including pre-testing and documenting results.
• Transition patients to a retail associate with recommendations.
• Explain MVC plan benefits to patients.
• Preauthorize insurance according to SOP.
• Schedule appointments and manage exam books, including no-shows.
• Maintain patient flow to support doctor effectiveness.
• Answer clinical questions in person and over the phone; triage emergencies.

Skills

Patient advocate

Customer service

Detail oriented

Communication

Education

HS diploma or GED

Job description

VisionWorks is seeking a Clinical Specialist/Optometric Assistant to ensure a great patient experience by preparing for examinations, performing pre-exam testing, and explaining steps to patients. The role acts as a liaison between patients and Optometrists and participates in the early stages of the patient journey.

The position is part-time with a pay rate of $17 to $25.50 per hour, including responsibilities for both onsite and remote exams and insurance preauthorization, with opportunities