Optometric Assistant

Visionworks of America, Inc.; Phoenix (AZ); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company dedicated to transforming the vision care industry! As a Clinical Specialist, you'll be the welcoming face for patients, ensuring they receive the highest level of care and service. This role is perfect for those who thrive in a dynamic environment and are passionate about helping others. With opportunities for growth and a competitive benefits package, this position offers a chance to make a real impact in people's lives while working with a supportive team. If you're ready to bring your customer service skills to the forefront, this is the role for you!

Benefits

Employee Discounts

401(k) Savings Plan

Paid Time Off

Medical/Dental Coverage

Qualifications

• Experience in customer or patient service preferred.
• High school diploma or GED required.

Responsibilities

• Maintain accurate patient records and conduct preliminary testing.
• Guide patients through their vision journey with professionalism.

Skills

Customer Service

Patient Care

Education

High School Diploma or GED

Job description

Store 1420, Phoenix, Arizona, United States of America

Job Description

Posted Thursday, May 1, 2025 at 5:00 AM

About Us:

Want to bring the “care” back to the vision care industry? We're looking for charismatic individuals who are passionate about helping customers look and see great. Whether it's a friendly voice over the phone or a welcoming smile when a patient walks into your store, we need team members dedicated to excellent customer service.

Pay Type: Full Time

Pay Range: $14.70 - $17.29 per hour

The Role:

A Visionworks Clinical Specialist (CS)/Optometric Assistant is the face of our Exam Practice, dedicated to ensuring the best possible experience for every patient. This role involves training and knowledge in eye health, preliminary testing, optics, products/services, and managed vision care. The CS guides patients through the initial steps of their vision journey, ensuring their eye exam needs are met with professionalism and care.

• Maintain accurate patient records before conducting preliminary testing.
• Introduce patients to the OD and provide important patient information.
• Transition patients from the doctor to the sales floor and assist associates in educating and recommending products/services.
• Support daily operational activities, including restocking, cleaning equipment, and answering phones to enhance patient experience.

Qualifications:

• Customer or patient service experience preferred but not required.
• High school diploma, GED, or equivalent; related job experience is a plus.

What We Offer:

At Visionworks, we provide a competitive benefits package, including employee discounts, 401(k) savings plan, paid time off, milestone anniversary awards, and medical/dental coverage for full-time employees.

We value diversity and are committed to an inclusive environment where everyone is seen and heard. Visionworks is an equal opportunity employer, and we do not discriminate based on race, color, religion, sex, age, sexual orientation, gender, national origin, ethnicity, disability, veteran status, or any other protected class.

Compensation is based on experience and other factors, and may include bonuses, equity, and commissions.