Optometric Assistant

Visionworks of America, Inc.; Baltimore (MD); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Clinical Specialist/Optometric Assistant to enhance the patient experience in their Baltimore store. This full-time role focuses on guiding patients through their eye care journey with warmth and professionalism. Responsibilities include maintaining patient records, supporting operational activities, and assisting in product recommendations. A competitive benefits package is offered, including employee discounts and medical coverage. Join a team that values diversity and authentic leadership while making a meaningful impact in the vision care industry.

Benefits

Employee Discounts

401(k) Savings Plan

Paid Time Off

Medical Coverage

Dental Coverage

Qualifications

• Customer or patient experience preferred but not required.
• High school diploma or equivalent experience.

Responsibilities

• Maintain accurate patient records and conduct preliminary testing.
• Guide patients and introduce them to the OD.
• Support daily operations and assist with inventory management.

Skills

Customer Service

Communication

Optics Knowledge

Education

High School Diploma or GED

Job description

Store 445, Baltimore, Maryland, United States of America

Job Description

Posted Tuesday, May 6, 2025 at 5:00 AM

About Us:

Want to bring the “care” back to the vision care industry? We're looking for charismatic individuals who are passionate about helping customers look and see great. Whether it's a friendly voice over the phone or a welcoming smile when a patient walks into your store, you will be the heart of our brand.

Pay Type: Full Time

Pay Range: $15.00 - $18.47 per hour

The Role:

A Visionworks Clinical Specialist (CS)/Optometric Assistant is the face of our Exam Practice, dedicated to ensuring the best experience for every patient. This role involves training and knowledge in eye health, preliminary testing, optics, our products/services, and managed vision care. The CS guides patients through the initial steps of their eye care journey, ensuring their needs are met in a friendly and professional manner.

• Maintain complete and accurate patient records before conducting preliminary testing.
• Introduce patients to the OD and provide essential patient information.
• Transition patients from the doctor to the sales floor and assist associates in educating and recommending products and services.
• Support daily operational activities, including restocking inventory, cleaning equipment, and answering phones to meet patient needs.

Qualifications:

• Related customer or patient experience preferred but not required.
• High school diploma, GED, or equivalent related experience.

What We Offer:

At Visionworks, we provide a competitive benefits package, including employee discounts, 401(k) savings plan, paid time off, milestone anniversary awards, medical and dental coverage for full-timers, and more.

We value authentic leadership and diversity. We are committed to fostering an inclusive environment where everyone is seen and heard, embracing Diversity, Equity, and Inclusion (DE&I).

Equal Opportunity Employer: Visionworks is committed to fair treatment and equal opportunity regardless of race, color, religion, sex, age, sexual orientation, gender, national origin, ethnicity, disability, veteran status, or other protected statuses. Compensation may vary across markets and may include bonuses, equity, and commissions.