Optometric Assistant

VisionWorks; Avondale (AZ); On-site; USD 10,000 - 60,000; Full time

Job summary

An innovative company in the vision care industry is seeking charismatic individuals to join their team as Clinical Specialists. This role is essential in ensuring a seamless patient experience, from maintaining accurate records to facilitating smooth transitions between the doctor and sales floor. Ideal candidates will possess a passion for customer service and a commitment to enhancing patient journeys. With a competitive benefits package, including vision coverage and paid time off, this is an exciting opportunity to contribute to a mission-driven organization that values diversity and inclusion.

Benefits

Vision Coverage

401 (k) Savings Plan

Paid Time Off

Medical and Dental for Full Timers

Milestone Anniversary Awards

Qualifications

• Related customer or patient experience preferred, but not necessary.
• HS diploma, GED or equivalent related job experience.

Responsibilities

• Maintain complete and accurate patient records before conducting preliminary testing.
• Transition patient from doctor to sales floor and provide necessary information.

Skills

Customer Service

Communication

Teamwork

Education

High School Diploma

GED

Job description

Want to bring the "care" back to the vision care industry? We're looking for charismatic types who are ready to be the heart of our brand. Whether it's a friendly voice over the phone, or a welcoming smile when a patient walks into your store, we need individuals who are passionate about helping customers look great and see great.

Pay Type: Full Time

Pay Range: $14.70 - $17.29 per hour.

The Role:

A Visionworks Clinical Specialist (CS)/Optometric Assistant is the very face of our Exam Practice and is dedicated to ensuring the best possible journey for every patient. This person is trained and knowledgeable about eye health and preliminary testing, optics, our products/services and managed vision care. The CS personally takes the patient through the first steps of the Visionworks experience ensuring their eye exam needs are met in a simple, human and bold way.

* Maintain complete and accurate patient records before conducing preliminary testing

* Introduce patient to OD and provide OD with important patient information

* Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs

* Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including restocking inventory, cleaning equipment, and answering phones to meet additional patient needs

Qualifications:

* Related customer or patient experience preferred, but not necessary

* HS diploma, GED or equivalent related job experience

What we offer!

At Visionworks, we offer a generous, competitive benefits package (for our part timers, too!) and exclusive employee discounts -including but not limited to

* Vision Coverage

* 401 (k) Savings Plan

* Paid Time off

* Milestone anniversary awards

* Medical, Dental for Full Timers

* And more!

Everyone has a story that makes them who they are. At Visionworks, we're looking for charismatic people who can lead authentically and with their own unique voice. We are actively committed to fostering an environment where all are seen and heard equally as we embrace Diversity, Equity and Inclusion (DE&I).

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Compensation range for the roles is listed above. Applicable salary rangers may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses, equity, and commissions.

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