Full-Time Optician & Eyewear Specialist

Vsp-Visio; Medford (OR); On-site; USD 23,000 - 30,000; Full time

Job summary

VSP Vision is recruiting for an Optician 2 at Eyecare Associates of South Oregon in Medford, OR. This full-time role guides patients to eyewear and contact lens selections while upholding quality care.

You will determine needs, assist with frames, take measurements, and dispense eyewear, documenting all patient communications in the practice software. Requires 1–2 years of related experience and state licensure; MS Office skills; strong communication and multitasking.

Qualifications

• One to two years of experience in a related field.
• Applicable State licensure or certification by a nationally recognized optician association as an optician.
• Working knowledge of MS Office package.
• Demonstrated ability to successfully perform multiple tasks in a fast-paced environment.
• Excellent interpersonal and rapport-building skills.
• Effective verbal communication skills to prioritize multiple tasks and to be available for incoming calls and inquiries.
• Effective written communication skills to clearly document customer situations, as well as prepare letters to confirm agreements made.

Responsibilities

• Determine the reason for the patient’s visit, identify lifestyle needs, and deliver recommendations to patients for eyewear needs following the prescription given by their optometrist.
• Attract and retain customers by delivering exceptional customer service, fostering customer retention, and promoting outstanding patient satisfaction.
• Assist customers in the selection of frames and coordinate frames with optical measurements and prescription.
• Recommend specific lenses, lens coatings, and frames to suit customer needs, occupations, habits, and facial features.
• Take measurements, assist patients with adjustments and/or troubleshooting, and dispense eyewear.
• Ensure correct pricing and realistic delivery time quotes to patients.

Skills

Customer service

Communication

Multi-tasking

Education

Optician licensure

Tools

MS Office

Job description

VSP Vision is recruiting for an Optician 2 at Eyecare Associates of South Oregon in Medford, OR. This full-time role guides patients to eyewear and contact lens selections while upholding quality care.

You will determine needs, assist with frames, take measurements, and dispense eyewear, documenting all patient communications in the practice software. Requires 1–2 years of related experience and state licensure; MS Office skills; strong communication and multitasking.