Optician & Frame Specialist - Vision Care

EyeCare Partners; Rockford (MI); On-site; USD 38,000 - 52,000; Full time

Job summary

EyeCare Partners in Rockford, MI seeks an Optician to deliver a world-class Total Patient Experience while dispensing and fitting glasses and contacts from prescriptions written by our optometrists and ophthalmologists.

You will assist patients in selecting frames, operate lensometers, educate on lenses and coatings, take precise measurements, and keep the optical area clean and organized while following HIPAA and office policies.

Qualifications

• High school diploma or GED required.
• 1 year in a customer-facing position or equivalent experience.
• ABO/ABOC and NCLE certifications preferred or obtainable within first 2 years.

Responsibilities

• Deliver Total Patient Experience and medical support to patients.
• Determine patient needs and upsell accordingly.
• Assist patients in selecting frames according to style and prescriptions.
• Operate auto-lensometer and lensometer.
• Educate on lenses, coatings and frames to suit patient needs.
• Collect precise measurements (bridge, eye size, pupillary distance, etc.).
• Dispense glasses and contact lens orders; maintain E360 records.
• Maintain clean, organized frame inventory and workspace.
• Follow all policies and HIPAA regulations; perform other duties as assigned.

Skills

Communication skills

Interpersonal skills

Negotiation skills

Insurance forms literacy

Reading comprehension

Writing routine reports

Public speaking

HIPAA compliance

Education

High school diploma or GED

1 year in a customer-facing position

ABO/ABOC and NCLE certifications (or within 2 years)

Tools

Microsoft Excel

Job description

EyeCare Partners in Rockford, MI seeks an Optician to deliver a world-class Total Patient Experience while dispensing and fitting glasses and contacts from prescriptions written by our optometrists and ophthalmologists.

You will assist patients in selecting frames, operate lensometers, educate on lenses and coatings, take precise measurements, and keep the optical area clean and organized while following HIPAA and office policies.