Optician: Elevate Eyewear & Patient Experience

Socket.dev

Rockford (MI)

On-site

USD 38,000 - 56,000

Full time

4 days ago

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Job summary

Grand Rapids Ophthalmology in Rockford, MI seeks an Optician to dispense glasses and contacts, fitting prescriptions from optometrists and ophthalmologists, and delivering a high-quality Total Patient Experience. The role requires patient-focused communication and precise measurements.

The ideal candidate has a GED and at least 1 year in a customer-facing position; ABO/ABOC/NCLE certifications are a plus. Responsibilities include frame selection, lensometry, inventory upkeep, and adherence to

Qualifications

High school diploma or GED required.
One year in a customer interactive position or equivalent.
ABO/ABOC and NCLE certifications preferred.

Responsibilities

Foster Total Patient Experience while delivering medical support.
Assist patients in selecting frames based on style, measurements, and prescriptions.
Operate auto-lensometer and manual lensometer.
Educate on lenses, coatings and frame options.
Collect measurements: bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, pantoscopic tilt.
Dispense glasses and contacts; repair and adjust frames.
Maintain inventory and keep areas clean and well-presented.