Optician: Eyewear Expert Delivering Exceptional Care

AEG Vision

Rockford (IL)

On-site

USD 40,000 - 65,000

Full time

14 days+
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Benefits offered by this job

401(k) with Match
Medical/Dental/Vision/Life/STD/LTD
Employee Vision Discount Program
HSA/FSA
PTO
Paid Holidays

Job summary

AEG Vision in Rockford, IL is hiring an Optician to provide expert eyewear solutions and exceptional patient care. You will assist patients in selecting frames and lenses, ensure proper measurements, and dispense accurately while maintaining a high standard of service.

Role requires strong communication, attention to detail, and knowledge of insurance benefits. Proficiency with EHR, lensometry, and frame adjustments is a plus; prior optical experience is preferred.

Qualifications

  • High school diploma or GED required; ABO/NCLE preferred but not mandatory.
  • 1+ year experience as an Optician strongly preferred.
  • Proficient in HIPAA requirements and privacy.
  • Computer skills including MS Office, Windows, and word processing.

Responsibilities

  • Delivers excellent patient experiences with tailored eyewear recommendations.
  • Handles patient handoffs from technicians or doctors and builds rapport.
  • Maintains up-to-date knowledge of products, lens types, and rebates.
  • Interprets prescriptions and enters data into EHR and practice systems.
  • Assists patients in frame and lens selection, fittings, and care instructions.
  • Communicates insurance details, benefits, copays, and coverage clearly.
  • Performs eyewear adjustments, repairs, and final quality checks.

Skills

Customer service
Communication skills
Organizational skills
Manual dexterity
Sales experience

Education

High School or GED
ABO/NCLE certification preferred

Tools

MC Office
Windows
Word Processing

Job description

AEG Vision in Rockford, IL is hiring an Optician to provide expert eyewear solutions and exceptional patient care. You will assist patients in selecting frames and lenses, ensure proper measurements, and dispense accurately while maintaining a high standard of service.

Role requires strong communication, attention to detail, and knowledge of insurance benefits. Proficiency with EHR, lensometry, and frame adjustments is a plus; prior optical experience is preferred.

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