Optician: Eyewear Expert Delivering Exceptional Care

AEG Vision; Rockford (IL); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

401(k) with Match

Medical/Dental/Vision/Life/STD/LTD

Employee Vision Discount Program

HSA/FSA

PTO

Paid Holidays

Job summary

AEG Vision in Rockford, IL is hiring an Optician to provide expert eyewear solutions and exceptional patient care. You will assist patients in selecting frames and lenses, ensure proper measurements, and dispense accurately while maintaining a high standard of service.

Role requires strong communication, attention to detail, and knowledge of insurance benefits. Proficiency with EHR, lensometry, and frame adjustments is a plus; prior optical experience is preferred.

Qualifications

• High school diploma or GED required; ABO/NCLE preferred but not mandatory.
• 1+ year experience as an Optician strongly preferred.
• Proficient in HIPAA requirements and privacy.
• Computer skills including MS Office, Windows, and word processing.

Responsibilities

• Delivers excellent patient experiences with tailored eyewear recommendations.
• Handles patient handoffs from technicians or doctors and builds rapport.
• Maintains up-to-date knowledge of products, lens types, and rebates.
• Interprets prescriptions and enters data into EHR and practice systems.
• Assists patients in frame and lens selection, fittings, and care instructions.
• Communicates insurance details, benefits, copays, and coverage clearly.
• Performs eyewear adjustments, repairs, and final quality checks.

Skills

Customer service

Communication skills

Organizational skills

Manual dexterity

Sales experience

Education

High School or GED

ABO/NCLE certification preferred

Tools

MC Office

Windows

Word Processing

Job description

AEG Vision in Rockford, IL is hiring an Optician to provide expert eyewear solutions and exceptional patient care. You will assist patients in selecting frames and lenses, ensure proper measurements, and dispense accurately while maintaining a high standard of service.

Role requires strong communication, attention to detail, and knowledge of insurance benefits. Proficiency with EHR, lensometry, and frame adjustments is a plus; prior optical experience is preferred.