Optician - Eyewear Specialist for Patient Care

Vsp-Visio; San Antonio (TX); Vor Ort; USD 23.000 - 30.000; Vollzeit

Zusammenfassung

VSP Vision in San Antonio, TX seeks a customer-focused Optician to help customers find eyewear and contact lenses that best match their needs. You will work with prescriptions, measure frames, and dispense products while delivering exceptional service.

Responsibilities include guiding frame selection, explaining lens options, processing orders, and assisting with insurance billing. The ideal candidate has 1–2 years of experience and may hold state licensure where required.

Qualifikationen

• Issue a minimum 1–2 years of experience in eyewear or related field.
• State licensure or certification as an optician if required by state.
• Working knowledge of MS Office package.
• Ability to multitask in a fast-paced environment.
• Excellent verbal and written communication.
• Strong interpersonal and rapport-building skills.

Aufgaben

• Determine reason for visit and recommend eyewear per optometrist prescription.
• Deliver exceptional customer service to attract and retain customers.
• Assist customers in selecting frames and coordinate measurements with prescriptions.
• Recommend lenses, coatings, and frames based on needs and features.
• Take measurements, assist with adjustments and dispensing eyewear.
• Ensure accurate pricing and delivery time quotes to patients.
• Provide enthusiastic, concise communication to meet patient expectations.
• Clean and merchandise display daily.
• Assist with insurance billing and processing orders.
• Document patient communication in practice software.
• Work on special projects and related duties as assigned.

Kenntnisse

Customer service

MS Office

Multitasking

Verbal communication

Written communication

Interpersonal skills

Questioning

Problem solving

Listening skills

Virtual engagement

Ausbildung

State optician licensure

Tools

MS Office

Jobbeschreibung

VSP Vision in San Antonio, TX seeks a customer-focused Optician to help customers find eyewear and contact lenses that best match their needs. You will work with prescriptions, measure frames, and dispense products while delivering exceptional service.

Responsibilities include guiding frame selection, explaining lens options, processing orders, and assisting with insurance billing. The ideal candidate has 1–2 years of experience and may hold state licensure where required.