Eyewear Consultant & Precision Fitting

ADP, Inc.; San Antonio (TX); On-site; USD 18,000 - 30,000; Full time

Job summary

VSP Vision in San Antonio, TX is seeking an optician to help customers find eyeglasses and contact lenses that best fit their needs. You will assist with measurements, frame selection, and dispensing eyewear while ensuring accurate pricing and timely delivery.

Role requires patient-focused communication, the ability to work in a fast-paced environment, and basic MS Office skills. On-site engagement and strong teamwork are essential for delivering top-notch service.

Qualifications

• One to two years of experience in related field.
• Applicable State licensure or certification by a nationally recognized optician association as an optician.

Responsibilities

• Determine the reason for the patient’s visit, identify lifestyle needs, and deliver recommendations to patients for eyewear needs following the prescription given by their optometrist.
• Attract and retain customers by delivering exceptional customer service, fostering customer retention, and promoting outstanding patient satisfaction.
• Assist customers in the selection of frames and coordinate frames with optical measurements and prescription.
• Recommend lenses, coatings, and frames to suit customer needs, occupations, habits, and facial features.
• Take measurements, assist patients with adjustments and/or troubleshooting, and dispense eyewear.
• Ensure correct pricing and realistic delivery time quotes to patients.
• Provide enthusiastic and concise communication to meet and exceed patient expectations and foster relationships.
• Clean and merchandise display daily, always displaying effective merchandise.
• Assist with insurance billing and processing orders.
• Document all patient communication in patient records within practice software system.
• Work on special projects and perform other related duties as assigned or requested.

Skills

Verbal communication

Written communication

Interpersonal skills

Multi-tasking

Education

State optician licensure or certification

Tools

MS Office

Job description

VSP Vision in San Antonio, TX is seeking an optician to help customers find eyeglasses and contact lenses that best fit their needs. You will assist with measurements, frame selection, and dispensing eyewear while ensuring accurate pricing and timely delivery.

Role requires patient-focused communication, the ability to work in a fast-paced environment, and basic MS Office skills. On-site engagement and strong teamwork are essential for delivering top-notch service.