Optician - Elevate Eyewear & Patient Experience

AEG Vision; Bee Cave (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life/STD/LTD

401(k) with Match

HSA/FSA

PTO

Paid Holidays

Employee Vision Discount Program

Job summary

AEG is seeking an Optician to deliver expert eyewear solutions and exceptional patient care in a fast-paced practice in Bee Cave, TX. The role centers on guiding patients to frames, lenses, and treatments that fit prescriptions, lifestyle, and appearance while ensuring accurate dispensing and top-tier service.

The position emphasizes accurate prescription interpretation, EHR data entry, order follow-up, and collaboration with technicians and managers to maintain patient satisfaction and a smooth

Qualifications

• High School or GED qualification.
• ABO/NCLE preferred but not required.
• Minimum of one-year experience working as an Optician strongly preferred.
• Experience with HIPAA requirements preferred.
• PC skills to include MS Office, Windows, and Word Processing.
• Strong organizational skills and attention to detail.
• Strong communication skills (verbal and written).
• Manual dexterity and hand-eye coordination.

Responsibilities

• Delivers extraordinary experience to each patient. Provides patients with a complete understanding of our customized recommendations for products and services.
• Assist patients in selecting frames, lens type, and lens treatments including tints and coatings; depending on specific patient needs and facial measurements.
• Interpret prescriptions written by Optometrists and Ophthalmologists. Enter all prescription information into the EHR and ALE system while ensuring all required documentation is scanned and attached to the patient's chart.
• Follow-up on all pending orders. Verify all orders are within the time guidelines and informs patients if delays occur. Notify patients when eyewear is ready.
• Dispense glasses by inspecting the product, checking for proper fit, adjusting if necessary, and asking for feedback.
• Adjust eyewear to ensure visual acuity, proper fit, and patient comfort by using various tools to perform eyewear adjustments and repairs.
• Proficient in using tools such as pupilometers, PD sticks, lensometers, pliers, wrenches, frame warmers, etc.
• Regularly communicates with technicians and managers, providing additional patient information, or asking for an order status.

Skills

Customer service

Communication

Attention to detail

Teamwork

Education

High School or GED

ABO/NCLE preferred

Tools

MS Office

Windows

Word processing

Job description

AEG is seeking an Optician to deliver expert eyewear solutions and exceptional patient care in a fast-paced practice in Bee Cave, TX. The role centers on guiding patients to frames, lenses, and treatments that fit prescriptions, lifestyle, and appearance while ensuring accurate dispensing and top-tier service.

The position emphasizes accurate prescription interpretation, EHR data entry, order follow-up, and collaboration with technicians and managers to maintain patient satisfaction and a smooth