Optician: Craft Perfect Frames & Exceptional Patient Care

joinaegvision; Lincoln (NE); On-site; USD 42,000 - 56,000; Full time

Job summary

joinaegvision in Lincoln, NE is seeking an optician to provide eyewear sales and precise lens prescriptions with top-tier customer service. You will measure, fit, and dispense eyewear while coordinating with the lab and optometrists to ensure accurate orders and timely delivery.

The role emphasizes patient care, product knowledge, and collaborative teamwork in a fast-paced retail environment.

Qualifications

• High School Diploma required; optician experience preferred.
• Ability to interpret prescriptions and measure for correct fit.
• Strong customer service and sales abilities.
• Knowledge of HIPAA requirements is preferred.

Responsibilities

• Delivers an extraordinary patient experience with tailored product recommendations.
• Develops clientele through outstanding service and referrals.
• Maintains knowledge of products, rebates, lenses, and frames.
• Takes and updates patient calls, resolves order issues with store manager when needed.
• Retrieves patient charts and electronic health records.
• Assists patients in frame selection, lens types, and treatments.
• Educates on eyeglass and contact lens care.
• Measures eyes and faces for proper fit.
• Interprets prescriptions from optometrists and ophthalmologists.
• Creates lab work orders and follows up on orders ensuring timeliness.
• Dispenses glasses, checks fit and adjusts as needed.
• Uses tools like pupilometers, lensmeters, frame warmers.
• Communicates with technicians and store managers about orders.
• Inspects final product for flaws; cleans and polishes lenses.
• Keeps store areas clean and organized; restocks merchandise.
• Answers questions about insurance, warranties, pricing, promotions.
• Collaborates with technicians, front desk, managers, and optometrist.
• Sells accessories like cleaners, contact lens supplies, sunglasses.
• Performs other duties as assigned.

Skills

Customer service

Communication

Organizational skills

HIPAA compliance

Sales experience

Manual dexterity

Punctuality

Education

High School Diploma

Job description

joinaegvision in Lincoln, NE is seeking an optician to provide eyewear sales and precise lens prescriptions with top-tier customer service. You will measure, fit, and dispense eyewear while coordinating with the lab and optometrists to ensure accurate orders and timely delivery.

The role emphasizes patient care, product knowledge, and collaborative teamwork in a fast-paced retail environment.