Optical Technician: Patient Care, EMR & HIPAA Focus

Dr. Snipes & Associates; Lexington (KY); On-site; USD 42,000 - 52,000; Full time

Job summary

Dr. Snipes & Associates in Lexington, KY is seeking an Optical Technician to apply optometry and medical office knowledge to support patient care and efficient clinic operations.

You will handle patient intake, perform vision testing, manage medical records in EMR systems, and assist with insurance coordination while delivering excellent service in a fast-paced optical practice. This role emphasizes HIPAA compliance, accuracy in documentation, and collaboration with clinicians to ensure

Qualifications

• Experience in a medical office or optometry setting.
• Strong medical terminology knowledge.
• Solid understanding of anatomy relevant to eye care.
• Proven patient care experience in a clinical environment.
• Background in retail sales and customer service.
• Familiarity with HIPAA compliance requirements.
• Experience with medical coding and billing basics.
• Ability to operate EMR systems accurately.

Responsibilities

• Assist with vision tests using state-of-the-art instruments.
• Help patients learn to insert and remove contact lenses.
• Maintain accurate patient records and update medical information.
• Provide exceptional customer service and answer inquiries.
• Collaborate with healthcare professionals for comprehensive care.
• Coordinate with vision and medical insurance to determine patient responsibility.
• Explain annual supply pricing to patients.
• Be punctual and a strong team member for shifts.

Skills

Office experience

Medical terminology

Anatomy knowledge

Patient care

Retail sales

HIPAA compliance

Medical coding

EMR systems

Tools

EMR software

Job description

Dr. Snipes & Associates in Lexington, KY is seeking an Optical Technician to apply optometry and medical office knowledge to support patient care and efficient clinic operations.

You will handle patient intake, perform vision testing, manage medical records in EMR systems, and assist with insurance coordination while delivering excellent service in a fast-paced optical practice. This role emphasizes HIPAA compliance, accuracy in documentation, and collaboration with clinicians to ensure