Optical Sales & Patient Care Specialist

Eyecare Partners; Shepherdsville (KY); In loco; USD 30.000 - 42.000; Tempo pieno

Vantaggi offerti da questo lavoro

Full benefits package

401k + employer matching

PTO and paid holidays

Paid maternity leave

Eyecare certification reimbursement

Competitive base pay

Employee discounts

Descrizione del lavoro

EyeCare Partners in Shepherdsville, KY is seeking an Optical Technician to deliver a world-class Total Patient Experience while supporting patients' medical needs. You will dispense and fit glasses and contacts from Optometrists' prescriptions and connect patient needs to available goods and services.

The role requires at least 1 year in a customer-facing position, a high school diploma or GED, and ABO/NCLE certifications are preferred but not required.

Competenze

• Previous medical office experience preferred.
• Minimum of 1 year in a customer/patient interaction role.
• Background check favorable as required by state.
• Must be able to provide proof of identity and right to work in the United States.

Mansioni

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
• Determine patient wants and needs and selling to exceed their expectations
• Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions
• Able to operate the auto-lensometer and manual lensometer
• Educate and recommend specific lenses, lens coatings and frames to suit patient needs
• Can accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt
• Dispense patient orders and repair and adjust patient frames
• Dispense all glasses and/or contact lens orders using current process

Conoscenze

Customer service

Medical office experience

Ophthalmic knowledge

Background check

Formazione

High school diploma or GED

Strumenti

Excel

Word

PowerPoint

Outlook

Descrizione del lavoro

EyeCare Partners in Shepherdsville, KY is seeking an Optical Technician to deliver a world-class Total Patient Experience while supporting patients' medical needs. You will dispense and fit glasses and contacts from Optometrists' prescriptions and connect patient needs to available goods and services.

The role requires at least 1 year in a customer-facing position, a high school diploma or GED, and ABO/NCLE certifications are preferred but not required.