Optometric Technician I: Elevate Patient Care & Vision Benefits

Keplr Vision; Lexington (KY); On-site; USD 21,000 - 28,000; Full time

Job summary

Keplr Vision in Lexington, KY seeks an Optometric Technician I to support the optometrist and deliver exceptional patient care. You will assist with eye exams, perform pre-screening, collect medical histories, and help patients understand vision benefits while maintaining a flawless patient experience.

You'll coordinate scheduling, document procedures, post charges, and communicate clearly with doctors, staff, and patients. Prior EMR experience is preferred; strong customer service is essential.

Qualifications

• High school diploma or equivalent required.
• 1+ years of experience in optometry or patient care preferred.
• Excellent customer service and communication skills.
• Ability to learn and utilize EMR systems quickly.

Responsibilities

• Pre-screen patients before they see the optometrist, including the administration of diagnostic tests.
• Gather patient’s medical history and ensure accurate documentation.
• Communicate with doctors, staff, and patients to coordinate care.
• Answer phone calls, greet patients and schedule appointments.
• Educate patients on insurance coverage and vision benefits.
• Train patients on proper contact lens use and care.
• Obtain insurance authorizations and verification of benefits.
• Post charges for exam fees, co-pays, and products sold.
• Document examinations and procedures as performed by the doctor.
• Coordinate patient scheduling and monitor patient flow throughout the office.

Skills

Customer service

Communication skills

Time management

Detail-oriented

Problem solving

Math skills

Team player

Interpersonal listening

Self-improvement

Flexibility

Organizational skills

Education

High school diploma or equivalent

Optometric Technician experience preferred

Tools

Electronic Medical Records (EMR)

Job description

Keplr Vision in Lexington, KY seeks an Optometric Technician I to support the optometrist and deliver exceptional patient care. You will assist with eye exams, perform pre-screening, collect medical histories, and help patients understand vision benefits while maintaining a flawless patient experience.

You'll coordinate scheduling, document procedures, post charges, and communicate clearly with doctors, staff, and patients. Prior EMR experience is preferred; strong customer service is essential.