Optical Technician: Frame & Lens Specialist

EyeCare Partners LLC; Huntsville (AL); On-site; USD 33,000 - 45,000; Full time

Benefits offered by this job

Full benefits package

401k matching

PTO and holidays

Maternity leave

Competitive base pay

Employee discounts

Job summary

EyeCare Partners LLC seeks an Optical Technician to dispense and fit glasses and contacts, aligning prescriptions written by optometrists and ophthalmologists with patient needs. You will operate the auto-lensometer and lensometer, advise on lenses and coatings, measure pupillary distance, and assist patients in frame selection while delivering a high-quality Total Patient Experience.

The role emphasizes accuracy, customer service, and teamwork in a clinical/retail setting across multiple

Qualifications

• Medical office experience preferred; ophthalmic experience strongly preferred.
• Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience
• Background check and proof of identity/work in the United States required

Responsibilities

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
• Determine patient wants and needs and selling to exceed their expectations
• Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions
• Operate the auto-lensometer and manual lensometer
• Educate and recommend specific lenses, lens coatings and frames to suit patient needs
• Collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt
• Dispense patient orders and repair and adjust patient frames
• Dispense all glasses and/or contact lens orders using current process

Skills

Customer service

Medical office

Ophthalmic experience

Lensometry

Excel/Office

Education

High school diploma or GED

Tools

Auto-lensometer

Lensometer

Microsoft Office

Job description

EyeCare Partners LLC seeks an Optical Technician to dispense and fit glasses and contacts, aligning prescriptions written by optometrists and ophthalmologists with patient needs. You will operate the auto-lensometer and lensometer, advise on lenses and coatings, measure pupillary distance, and assist patients in frame selection while delivering a high-quality Total Patient Experience.

The role emphasizes accuracy, customer service, and teamwork in a clinical/retail setting across multiple