Optical Technician - Frame & Lens Expert

EyeCare Partners; Shepherdsville (KY); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Full Benefits Package - Medical,Vision

401k + Employer Matching

Paid Time Off (PTO) and Paid Holidays

Paid Maternity Leave

Competitive Base Pay

Employee Discounts

Job summary

EyeCare Partners seeks an Optical Technician to dispense and fit glasses and contacts, following prescriptions from optometrists and ophthalmologists, and connect patient needs to available goods and services.

The role emphasizes delivering a world-class Total Patient Experience while supporting patients' medical needs and driving eyewear sales. Office-based with potential travel to other locations as needed.

Qualifications

• Minimum 1 year in a role interacting with customers or patients
• Previous ophthalmic or medical office experience preferred
• ABO and NCLE certifications preferred but not required
• Must be able to provide proof of identity and right to work in the United States

Responsibilities

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
• Determine patient wants and needs and selling to exceed their expectations
• Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions
• Able to operate the auto-lensometer and manual lensometer
• Educate and recommend specific lenses, lens coatings and frames to suit patient needs
• Can accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt
• Dispense patient orders and repair and adjust patient frames
• Dispense all glasses and/or contact lens orders using current process

Skills

Customer interaction

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

EyeCare Partners seeks an Optical Technician to dispense and fit glasses and contacts, following prescriptions from optometrists and ophthalmologists, and connect patient needs to available goods and services.

The role emphasizes delivering a world-class Total Patient Experience while supporting patients' medical needs and driving eyewear sales. Office-based with potential travel to other locations as needed.