Optical Supervisor: Lead Team & Elevate Eyewear Experience

Warby Parker; Orlando (FL); On-site; USD 48,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Life and AD&D Insurance

Paid time off

401(k) retirement plan

Free eyewear

Job summary

Warby Parker is seeking an Optical Supervisor to join our Orlando store team. You will rely on your optical expertise, friendly demeanor, and product knowledge to create exceptional customer experiences and to lead a team of opticians and retail advisors.

The role includes keyholder responsibilities, opening/closing shifts, and driving store performance while maintaining Warby Parker standards and an upbeat culture.

Qualifications

• Licensed dispensing optician in states that require a license or ABO-certified optician in non-licensing states.
• 2+ years of experience including supervisor responsibilities.
• Strong communication and leadership skills for a busy retail setting.

Responsibilities

• Assist customers with eyewear needs and take/record measurements accurately.
• Explain prescription terminology and product offerings to customers.
• Lead and mentor Optical team, including Apprentice Program participants.
• Maintain store systems, inventory databases, and daily operations.
• Foster a productive, positive team environment.

Skills

Dispensing optician license

ABO certification

Customer service excellence

Job description

Warby Parker is seeking an Optical Supervisor to join our Orlando store team. You will rely on your optical expertise, friendly demeanor, and product knowledge to create exceptional customer experiences and to lead a team of opticians and retail advisors.

The role includes keyholder responsibilities, opening/closing shifts, and driving store performance while maintaining Warby Parker standards and an upbeat culture.