Optical Store Manager — Patient Experience Leader

Eye Care Partners Career Opportunities; Phoenix (AZ); Sur place; USD 52 000 - 70 000; Plein temps

Avantages offerts par ce poste

Medical benefits

Vision benefits

Dental benefits

401k + Employer Matching

Paid Time Off

Holidays

Bonus

Optical Education Reimbursement

Paid Maternity Leave

Résumé du poste

EyeCare Partners in Phoenix seeks an Office Manager to drive total patient experience, sales, and profitability at a retail optical location. You will oversee staff, merchandising, inventory, and safety while aligning clinical care with business goals.

The role emphasizes leadership, operational excellence, and strong communication with doctors and office personnel to deliver top-notch patient service.

Qualifications

• Minimum 2 years optical management or industry-related experience.
• Strong business acumen and people leadership.
• Ability to manage inventory, scheduling, and KPI scorecards.

Responsabilités

• Direct and execute planning to maximize store sales and profitability through Total Patient Experience (TPE).
• Develop relationships with doctors and store staff; act as liaison.
• Lead training, scheduling, and performance evaluations; enforce policies and procedures.
• Oversee cash handling, inventory management, and daily office operations.
• Ensure HIPAA and OSHA compliance and safety standards.

Connaissances

Leadership

Budgeting

Customer service

Vendor coordination

Formation

Bachelor’s Degree in Business Administration/Healthcare Management

Description du poste

EyeCare Partners in Phoenix seeks an Office Manager to drive total patient experience, sales, and profitability at a retail optical location. You will oversee staff, merchandising, inventory, and safety while aligning clinical care with business goals.

The role emphasizes leadership, operational excellence, and strong communication with doctors and office personnel to deliver top-notch patient service.