Optical Store Manager — Lead Team & Patient Care

ADP, Inc.; Dilworth (MN); On-site; USD 48,000 - 67,000; Full time

Benefits offered by this job

On-the-job training

Certification opportunities

Medical, dental, vision benefits

401K with matching

Paid time off

Job summary

Shopko Optical in Dilworth, MN is seeking a General Manager to lead the optical team, drive sales, patient care and store performance. You will supervise dispensing eyewear, collaborate with the Optometrist, and set goals to deliver quality customer service.

We offer on-the-job training, ABO/Shopko OCE certification within 12 months, and a comprehensive benefits package including medical, dental, vision, 401K with match and paid time off. Evening/weekend hours may be required.

Qualifications

• ABO/Shopko OCE Certification required within 12 months of hire/promotion
• High School Graduate or equivalent
• 3 years of leadership experience or equivalent management experience with strong customer service focus (preferably in an optical or retail setting)
• Proven ability to lead, coach and build relationships in a professional environment
• Able to direct and motivate a diverse teammate network
• Able to analyze and solve issues of varied scope: able to act decisively to implement solutions
• Solid organizational and planning skills
• Able to continuously monitor progress in relation to goal attainment
• Able to analyze financial data, recognize opportunities for improvement and formulate plans to address.
• Able to multi-task and remain flexible in an ever-changing environment
• Demonstrate commitment to provide great customer service
• Solid computer knowledge to include Microsoft Office Suite of programs

Responsibilities

• Lead team to maximize sales, gross margin and customer service objectives
• Supervise dispensing of eyewear, patient care and setting strategic goals
• Hire, train, coach and manage performance of team
• Partner with Optometrist to drive business results, patient care and customer service
• Provide great customer service and patient care

Skills

Leadership

Customer service

Retail management

Communication

Financial planning

Education

High School Diploma

Tools

Microsoft Office

Job description

Shopko Optical in Dilworth, MN is seeking a General Manager to lead the optical team, drive sales, patient care and store performance. You will supervise dispensing eyewear, collaborate with the Optometrist, and set goals to deliver quality customer service.

We offer on-the-job training, ABO/Shopko OCE certification within 12 months, and a comprehensive benefits package including medical, dental, vision, 401K with match and paid time off. Evening/weekend hours may be required.