Optical Center Leader: Drive Patient Care & Growth

Shopko; Hibbing (MN); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Vacation pay

Paid holidays

Personal day

Sick pay

Employee Assistance Program

Training & Certification

Job summary

Shopko Optical in Hibbing, MN is seeking an Optical Manager to lead our team and drive sales, customer service, and patient care. You will oversee dispensing eyewear, patient care, and collaborate with the Optometrist to deliver results.

The role requires ABO certification onboarding within 12 months, strong leadership and a focus on excellent customer service, with on-site duties including training, scheduling, and payroll responsibilities.

Qualifications

• ABO/Shopko OCE Certification required within 12 months of hire/promotion.
• High School Graduate or equivalent.
• 3 years of leadership experience or equivalent management experience with strong customer service focus (preferably in an optical or retail setting).
• Proven ability to lead, coach and build relationships in a professional environment.

Responsibilities

• Lead optical team to maximize sales, profit and customer service objectives.
• Hire, train, coach and manage performance of team.
• Work in partnership with Optometrist to drive positive business results, patient care and customer service.
• Develop business plans and follow up on actions to drive profitable sales.
• Identify opportunities to grow business.

Skills

ABO Certification

Leadership experience

Customer service

Microsoft Office

Communication skills

Optical knowledge

Education

High School Graduate

Tools

Microsoft Office Suite

Job description

Shopko Optical in Hibbing, MN is seeking an Optical Manager to lead our team and drive sales, customer service, and patient care. You will oversee dispensing eyewear, patient care, and collaborate with the Optometrist to deliver results.

The role requires ABO certification onboarding within 12 months, strong leadership and a focus on excellent customer service, with on-site duties including training, scheduling, and payroll responsibilities.