Optical Center General Manager — Lead Team & Grow

ADP, Inc.; Hibbing (MN); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K with match

Paid time off

Job summary

Shopko Optical in Hibbing, MN seeks an Optical Manager to lead the team, drive sales, and ensure patient care excellence. You will supervise dispensing eyewear, train staff, and partner with an Optometrist to deliver exceptional service in a busy optical center.

The role emphasizes strong leadership, adherence to policies, and the ability to manage operations and customer relations while supporting community health goals.

Qualifications

• Leadership experience in a supervisory role.
• Strong customer service focus and patient care mindset.
• Ability to hire, train and coach teammates.
• Proven ability to lead, coach and build relationships.
• Solid organizational and planning skills.

Responsibilities

• Lead team to execute merchandise, operations, and customer service strategies to hit sales goals.
• Model service and patient care to maximize satisfaction and business results.
• Hire, develop and train teammates; manage performance.
• Coordinate with Optometrist to drive business and care outcomes.
• Ensure compliance with HR policies and state/federal regulations.

Skills

Leadership

Customer service

Team management

Store operations

Communication

Education

High school diploma

Job description

Shopko Optical in Hibbing, MN seeks an Optical Manager to lead the team, drive sales, and ensure patient care excellence. You will supervise dispensing eyewear, train staff, and partner with an Optometrist to deliver exceptional service in a busy optical center.

The role emphasizes strong leadership, adherence to policies, and the ability to manage operations and customer relations while supporting community health goals.