Optical Store Manager: Lead, Grow, Delight Customers

EssilorLuxottica Group; Broadview (IL); Sur place; USD 40 000 - 70 000; Plein temps

Résumé du poste

For Eyes is seeking a Store Manager to lead a retail optical team in Broadview, IL. This role drives customer service excellence, recruits and develops brand-aligned associates, and partners with doctors to deliver a seamless eyewear experience.

The.Store Manager will coach staff, manage payroll and inventory, and ensure profitability while maintaining compliance with company policies. Experience in retail optics is preferred.

Qualifications

• High school diploma or equivalent required.
• 3+ years in optical retail management or as optical associate.
• Strong communication, leadership, and customer service skills.

Responsabilités

• Conveys commitment to great customer service through the Simple Sales Process.
• Provides on-the-job training and guidance to team members using Company programs.
• Delivers clear, motivating feedback to all retail associates.
• Confronts underperformers directly and follows up on progress.
• Conducts Meaningful Conversations to elevate associate satisfaction, performance and results.
• Drives profitable personal sales and fosters a retail selling culture.
• Analyzes store financial data and recommends profitability improvements.
• Strives to exceed on all targets and performance metrics.

Connaissances

Customer service

Strong communicator

Team leadership

Sales skills

Negotiation

Math skills

POS familiarity

Formation

High School diploma

College degree or equivalent

ABO Certification

Outils

POS system

Description du poste

For Eyes is seeking a Store Manager to lead a retail optical team in Broadview, IL. This role drives customer service excellence, recruits and develops brand-aligned associates, and partners with doctors to deliver a seamless eyewear experience.

The.Store Manager will coach staff, manage payroll and inventory, and ensure profitability while maintaining compliance with company policies. Experience in retail optics is preferred.