Store Manager – Optical Retail Leader & Growth Driver

EssilorLuxottica; Orland Park (IL); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Employee discounts

Bonus/commission plan

Job summary

For Eyes is hiring a Store Manager to lead day-to-day retail operations in Orland Park, IL. You will drive customer experience, recruit and coach brand-aligned associates, manage payroll and inventory, and coordinate with optometry partners to align clinical and retail functions.

The role emphasizes leadership, accountability for KPIs, staff development, and adherence to loss prevention and safety standards. Experience in optical or retail management is preferred; a college degree is a plus.

Qualifications

• High School graduate or equivalent.
• 3+ years as an optical associate or non-optical retail management.
• Comprehensive knowledge from operations, processes and business implications.
• Strong influencing and negotiating skills.
• Team building and management skills.
• Strong communicator and listener.
• Strong basic math skills (addition, subtraction, multiplication, division).
• Sales skills.
• Familiarity with POS system, computers and calculators.
• Knowledge of current store merchandise.
• High level of business acumen.

Responsibilities

• Conveys a commitment to providing great Customer Service through ensuring the For Eyes team perform the Simple Sales Process.
• Provides effective on-the-job training and guidance to team members making use of Company provided programs.
• Delivers clear, motivating and constructive feedback in a timely manner to all retail associates.
• Confronts problem performers directly and without delay; initiates appropriate disciplinary action when necessary and follows up to monitor progress.
• Conducts Meaningful Conversations during required times to elevate associate satisfaction, performance and results.
• Drive profitable personal sales, modeling the way and fostering a retail selling culture.
• Analyzes store financial data and makes recommendations regarding steps which can be implemented on the retail side of the business to improve profitability.
• Strives Exceed on all targets set
• Delivers the key performance indicators by inspiring their team to provide the customer experience that exceed expectations through NPS and Google Ratings.
• Executes and on-boards staffing to guidelines.
• Performs administrative duties to include payroll, inventory management, technical application and understanding.
• Completes and files in a timely manner all necessary store and customer paperwork being thorough and exact in detail.
• Leads Doctor of Optometry partnership and co-planning.
• Adheres to company policies and procedures regarding loss prevention.
• Prepares and executes physical inventory per company guidelines.
• Executes to guidelines Inventory Management System and Order tracker as a part of global POS.
• Ensures all company approved safety programs are implemented and maintained consistently per standards, creating a safe working environment for all Associates/Customers.

Skills

Influencing

Team management

Communication

Math skills

Sales

Education

College degree or equivalent

Tools

POS system

Job description

For Eyes is hiring a Store Manager to lead day-to-day retail operations in Orland Park, IL. You will drive customer experience, recruit and coach brand-aligned associates, manage payroll and inventory, and coordinate with optometry partners to align clinical and retail functions.

The role emphasizes leadership, accountability for KPIs, staff development, and adherence to loss prevention and safety standards. Experience in optical or retail management is preferred; a college degree is a plus.