Optical Store Lead: Elevate Sales & Customer Experience

National Vision; Mays Landing (NJ); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health & Dental Insurance

401k Retirement Savings

Flex Spending Account

Paid Time Off & Holidays

Parental Leave

Employee Eyewear Discount

Overtime pay when applicable

Job summary

National Vision is seeking an Assistant Eyeglass Manager for America's Best locations across the United States. You will oversee daily store operations, supervise staff, and drive sales while maintaining exceptional customer service and compliance with company policies.

The role offers opportunities for professional growth, competitive pay including bonus opportunities, and a comprehensive benefits package to support you and your family now and in the future.

Qualifications

• Optical sales experience. Supervising experience is preferred.
• Strong communication skills (oral and written) for effective management of teams.
• Sound understanding of store operations and standards for success.
• Ability to analyze, create, and understand financial reports.

Responsibilities

• Monitor and achieve profit, sales and performance goals (i.e. reviewing the P&L).
• Optimize and oversee the eyeglass department to ensure efficiency and compliance with company’s policies and operational guidelines.
• Convey a commitment to providing outstanding customer service and ensure all associates do the same.
• Ensure quality standards are met. Review remakes and enforce policies to ensure compliance.
• Communicate with the General Manager, District Manager, and Corporate Office and provide store reporting as required.
• Ensure store promotions, advertising, and visual merchandising are in place and all associates and doctors are aware of current promotions.
• Supervise and motivate Opticians and CL Sales associates (in some stores the Receptionist) and ensures the timely completion of day-to-day functions.
• Assist the General Manager with forecasting staffing needs, recruiting, selecting and retaining a high caliber staff.
• Motivate associates to exceed performance standards.

Job description

National Vision is seeking an Assistant Eyeglass Manager for America's Best locations across the United States. You will oversee daily store operations, supervise staff, and drive sales while maintaining exceptional customer service and compliance with company policies.

The role offers opportunities for professional growth, competitive pay including bonus opportunities, and a comprehensive benefits package to support you and your family now and in the future.