Optical Store Assistant Manager - Lead & Elevate Eyewear

America; Arvada (CO); On-site; USD 21,000 - 27,000; Full time

Benefits offered by this job

401k Retirement Savings

Flex Spending Account

Generous Paid Time Off & Company26sH

Employee Eyewear Discount

Overtime pay when applicable

Job summary

America's Best, part of National Vision, is a leading optical retailer with over 1,000 stores nationwide. This role oversees daily store operations, including personnel management and inventory control, to deliver a seamless customer experience.

You will supervise eyeglass department staff, drive sales and profitability, ensure policy compliance, and collaborate with store leadership to forecast staffing and maintain service excellence across locations.

Qualifications

• Optical sales experience, supervising experience preferred.
• Proven ability to lead, coach and build associate relationships.
• Sound understanding of store operations and standards for success.
• Strong communication skills (both oral and written) for effective management of teams.
• Strong organizational skills for planning work and continuously monitoring progress towards goals.
• Ability to analyze, create, and understand financial reports.
• Demonstrated ability to analyze and solve problems of varied scope.

Responsibilities

• Monitor and achieve profit, sales and performance goals (i.e. reviewing the P&L).
• Optimize and oversee the eyeglass department to ensure efficiency and compliance with company’s policies and operational guidelines.
• Convey a commitment to providing outstanding customer service and ensure all associates do the same.
• Ensure quality standards are met. Review remakes and enforce policies to ensure compliance.
• Communicate with the General Manger, District Manager, and Corporate Office and provide store reporting as required.
• Ensure store promotions, advertising, and visual merchandising are in place and all associates and doctors are aware of current promotions.
• Supervise and motivate Opticians and CL Sales associates (in some stores the Receptionist) and ensures the timely completion of day-to-day functions.
• Assist the General Manager with forecasting staffing needs, recruiting, selecting and retaining a high caliber staff.
• Motivate associates to exceed performance standards.
• In some locations, state laws require certain responsibilities to be performed by individuals with specific licenses or credentials. Job duties and work practices may vary to meet these requirements.

Skills

Optical sales experience

Supervising experience

Leadership

Communication skills

Job description

America's Best, part of National Vision, is a leading optical retailer with over 1,000 stores nationwide. This role oversees daily store operations, including personnel management and inventory control, to deliver a seamless customer experience.

You will supervise eyeglass department staff, drive sales and profitability, ensure policy compliance, and collaborate with store leadership to forecast staffing and maintain service excellence across locations.