Optical Store General Manager: Lead & Grow Team

National Vision, Inc.; Cleveland (TN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401k retirement savings with company 7

Flex Spending Account

Generous Paid Time Off & Company Home

Parental leave

Employee eyewear discount

Short- and Long-Term Disability

Life Insurance

College scholarship program

Job summary

America’s Best, part of National Vision, is seeking a General Manager to lead a busy optical store. You’ll drive sales, supervise a diverse team, and ensure exceptional patient experiences from welcome to checkout.

You’ll oversee all store operations, merchandising, budgeting, scheduling, training, and compliance with safety and policy standards, partnering with the Doctor to deliver the highest level of eye care and build strong associate relationships.

Qualifications

• 5+ years in retail leadership or store management.
• Proven ability to lead, coach, and develop a team.
• Strong communication and problem-solving skills.
• Knowledge of retail operations and metrics.
• ABO & NCLE Certification preferred.

Responsibilities

• Oversee all daily store operations, including staffing, inventory, bookkeeping, planning, and enforcing company policies.
• Lead, train, and develop associates through coaching, feedback, and growth opportunities.
• Monitor store performance and guide associates to deliver outstanding customer and patient experiences.
• Partner with the Doctor to ensure every patient receives the highest level of care.
• Conduct store audits and uphold quality, merchandising, and service standards.
• Maintain reporting and communication with the District Manager.

Skills

Retail leadership

Team building

Customer service

Operations management

Communication

Education

ABO & NCLE Certification

Bachelor’s degree or equivalent experience

Job description

America’s Best, part of National Vision, is seeking a General Manager to lead a busy optical store. You’ll drive sales, supervise a diverse team, and ensure exceptional patient experiences from welcome to checkout.

You’ll oversee all store operations, merchandising, budgeting, scheduling, training, and compliance with safety and policy standards, partnering with the Doctor to deliver the highest level of eye care and build strong associate relationships.