Optical Store General Manager — Growth & Bonus Eligible

National Vision, Inc.; Florida; On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

401k plan with company match

Generous paid time off

Employee eyewear discount

Parental leave

Disability and life insurance

College scholarship program

Job summary

America’s Best, part of National Vision, is hiring a General Manager to lead a high-energy team and drive store performance. You will oversee operations, coaching, and patient care, partnering with the Doctor to ensure top-tier service and results.

The role demands strong leadership, budgeting, and merchandising skills, with focus on sales growth and exceptional customer experiences. Equal opportunity employer.

Qualifications

• 5+ years of retail experience; Supervisory experience preferred.
• Knowledge of the optical industry is preferred.
• ABO & NCLE Certification.
• Bachelor’s degree or equivalent experience preferred.
• Proven ability to lead, coach, and build strong associate relationships.
• Strong communication, organization, and problem-solving skills.
• Passion for providing exceptional customer service and driving sales.
• Solid understanding of store operations and business performance.

Responsibilities

• Oversee daily store operations including staffing, inventory management, bookkeeping, planning, and enforcing company policies.
• Lead, train, and develop associates through coaching, feedback, and growth opportunities.
• Monitor store performance and guide associates to deliver outstanding customer and patient experiences.
• Partner with the Doctor to ensure every patient receives the highest level of care.
• Conduct store audits and uphold quality, merchandising, and service standards.
• Maintain open communication with the District Manager and provide accurate reporting.
• Ensure the store and facility meet all corporate and safety standards.
• Execute marketing, merchandising, and promotional initiatives according to brand standards.
• Manage budgets, supplies, and inventory to meet financial goals.
• Recruit, hire, and retain top talent, creating schedules based on business needs and store traffic.
• Lead by example — coaching your team toward sales and service excellence.
• Provide clear, timely feedback and performance evaluations, while addressing issues proactively.
• Ensure compliance with company policies and maintain accurate associate files and records.

Education

Bachelor’s degree or equivalent experience

ABO/NCLE Certification

Retail leadership

Customer service

Communication

Organizational skills

Problem solving

Job description

America’s Best, part of National Vision, is hiring a General Manager to lead a high-energy team and drive store performance. You will oversee operations, coaching, and patient care, partnering with the Doctor to ensure top-tier service and results.

The role demands strong leadership, budgeting, and merchandising skills, with focus on sales growth and exceptional customer experiences. Equal opportunity employer.