Optical Store Assistant Manager — Lead & Elevate Service

VisionWorks; Evergreen Park (IL); On-site; USD 49,516,454 - 65,532,432; Full time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401 (k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

And more!

Job summary

Visionworks is seeking an Optical Supervisor/Assistant Manager to lead the store in the absence of the General Manager and to model our brand values through a patient‑centered, friendly experience.

You will drive sales targets, coach associates, and ensure excellent service while coordinating appointments and services to meet patient needs. A strong customer focus and leadership presence are essential.

Qualifications

• HS Diploma or GED required.
• 1-5 years of supervisory experience preferred.

Responsibilities

• Promote store profitability by achieving daily, weekly, and monthly sales targets.
• Model and supervise patient/customer journey in exam lane and sales floor.
• Coordinate doctor appointments and eyewear services to meet patient needs.
• Coach and motivate associates to deliver excellent service and performance.
• Resolve obstacles in patient/customer experience in partnership with GM.
• Lead broad operational activities to hit store financial and customer experience goals.

Education

HS Diploma / GED

Job description

Visionworks is seeking an Optical Supervisor/Assistant Manager to lead the store in the absence of the General Manager and to model our brand values through a patient‑centered, friendly experience.

You will drive sales targets, coach associates, and ensure excellent service while coordinating appointments and services to meet patient needs. A strong customer focus and leadership presence are essential.